# Service bulletin ITB14013

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192350
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: ITB14013
- Manufacturer's date: 2014\-04\-24
- NHTSA component: SEATS:MID/REAR ASSEMBLY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system \(Figure 1\). Before beginning diagnostics, confirm which type of 2nd Row DVD system is installed. This bulletin and the information on pages 2 and 3 applies only to the accessory installed 2nd Row DVD system. If you confirm a customer?s concern for the accessory installed 2nd Row DVD system, please follow the correct procedure for accessory part diagnosis and warranty on pages 2 and 3. Please see this bulletin for further details.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10192350-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10192350-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX37
- 2010 to 2013 INFINITI FX50
- 2014 INFINITI QX60
- 2014 INFINITI QX70

## Recalls for the same vehicles and component

- [2016179](/recalls/tc/2016179.md), 2016-04-25: Seats And Restraints

## Other bulletins for the same vehicles and component

- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-024C](/bulletins/10233657.md), 2023-04-04, Service bulletin: EQUIPMENT. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB11\-046B](/bulletins/10212025.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID \# P1235 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1235. • Discard all previous versions of ITB11\-046.
- [ITB12\-072G](/bulletins/10211973.md), 2022-05-20, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; EQUIPMENT:MECHANICAL. INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [PC835 \- R1606 Ca](/bulletins/10202175.md), 2021-10-07, Service bulletin: SEATS; AIR BAGS; ELECTRICAL SYSTEM. R1606 Occupant Classification System \(OCS\) Campaign Quality Review \*\*\*\*\* Retailer Announcement \*\*\*\*\* INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign \(R1606\). If the VIN displays QA campaign ID PC835, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC835. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications.
- [ITB11021B](/bulletins/10192842.md), 2021-05-10, Service bulletin: EQUIPMENT; TIRES. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In\-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked \(not moved\) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° \(see Figure 1\). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
- [ITB15012F](/bulletins/10192817.md), 2021-05-10, Service bulletin: EQUIPMENT; POWER TRAIN. IF YOU CONFIRM: The customer reports a transmission judder \(shake, shudder, single or multiple bumps or vibration\) AND One of these DTCs is stored: \- P17F0 \(CVT\_JUDDER \(T/M INSPECTION\)\) \- P17F1 \(CVT\_JUDDER \(C/U INSPECTION\)\) NOTE \- If a transmission judder \(as described above\) is not reported, this bulletin does not apply. \- If either P17F0 or P17F1 are not stored, this bulletin does not apply. \- ITB15\-010, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTIONS: Perform the SERVICE PROCEDURE, starting on page 3. \- Review the Repair Flow Chart on the next page. NOTE: Essential Tool Tech Cam \(borescope\) J\-51951 has been sent to dealers. This tool?s attachments make CVT inspection possible. See this bulletin for further detail.
- [ITB09041A](/bulletins/10192806.md), 2021-05-10, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o\-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O\-ring seal. See this bulletin for further detail.
- [ITB09063B](/bulletins/10192802.md), 2021-05-10, Service bulletin: EQUIPMENT:OTHER:LABELS; FORWARD COLLISION AVOIDANCE. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- [ITB15010B](/bulletins/10192796.md), 2021-05-10, Service bulletin: POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In severe cases this debris can block or restrict flow and may cause damage to the newly serviced CVT. SERVICE INFORMATION When a CVT, control valve or torque converter replacement is necessary for one of the applied vehicles, the CVT transmission fluid coolers \(radiator based fluid cooler and external auxiliary cooler if present\) must be flushed. Please see this bulletin for further details.

JSON: [/v1/bulletins/10192350](/v1/bulletins/10192350)

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