# Service bulletin NTB13107

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192282
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: NTB13107
- Manufacturer's date: 2013\-12\-11
- NHTSA component: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

## NHTSA's summary

SERVICE INFORMATION Intelligent Key \(I\-Key\) systems on the Applied Vehicles use two \(2\) different Radio Frequencies \(RF\) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device \(e.g. aftermarket alarm system\) is transmitting at the same time as an I\-Key, it can interfere with the I\-Key signals being received by the BCM. If there is interference with I\-Key signals, the following symptoms may occur: \- The I\-key is not detected, causing: \- The engine to not start \(no response when the Stop/Start button is pressed\) \- "I\-Key System Error" displayed in the instrument cluster \- "No I\-Key Detected" displayed in the instrument cluster \- Intermittent operation of the buttons on the remote \(Key FOB\). \- Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10192282-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10192282-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine

## Vehicles listed

- 2013 to 2014 NISSAN ALTIMA
- 2013 to 2014 NISSAN PATHFINDER
- 2014 NISSAN ROGUE

## Recalls for the same vehicles and component

- [23V093000](/recalls/nhtsa/23V093000.md), 2023-02-16: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- [2022017](/recalls/tc/2022017.md), 2022-01-21: Electrical
- [22V024000](/recalls/nhtsa/22V024000.md), 2022-01-21: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- [21V774000](/recalls/nhtsa/21V774000.md), 2021-10-04: HYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE
- [15V032000](/recalls/nhtsa/15V032000.md), 2015-01-26: ELECTRICAL SYSTEM
- [14V138000](/recalls/nhtsa/14V138000.md), 2014-03-25: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:SOFTWARE
- [13V445000](/recalls/nhtsa/13V445000.md), 2013-10-17: ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

## Other bulletins for the same vehicles and component

- [NTB21\-106B](/bulletins/11004969.md), 2024-07-19, Service bulletin: ELECTRICAL SYSTEM. DTC C1A17\-49 OR C2580\-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB13\-107G](/bulletins/11004962.md), 2024-07-19, Service bulletin: ELECTRICAL SYSTEM. VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB13\-027D](/bulletins/11004961.md), 2024-07-19, Service bulletin: ELECTRICAL SYSTEM. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB10\-066C](/bulletins/11004960.md), 2024-07-19, Service bulletin: ELECTRICAL SYSTEM. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [NTB23\-067](/bulletins/10242156.md), 2023-09-09, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. 2014\-2020 ROGUE \& 2017\-2022 ROGUE SPORT; REPLACEMENT JACKKNIFE \(FLIP STYLE\) KEYS SERVICE INFORMATION For the APPLIED VEHICLES listed above: • If the jackknife key is replaced with 80560\-4BA1E, the new part provided will no longer be equipped with a key blade. • New service parts will have a keyless entry remote with a separate mechanical key. • Each vehicle can have a maximum of four \(4\) keys registered to the BCM. Each service part contains one \(1\) key and one \(1\) remote and will use two \(2\) of the available slots. • Follow the SERVICE PROCEDURE starting on page 2 to register the new mechanical key and remote.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-053](/bulletins/10239062.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM. SILICONE\-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone\-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone\-based lubricant or grease, or inadvertently overspray Silicone\-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

JSON: [/v1/bulletins/10192282](/v1/bulletins/10192282)

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