# Service bulletin ITB13012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192157
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: ITB13012
- Manufacturer's date: 2013\-04\-03
- NHTSA component: VEHICLE SPEED CONTROL; SEAT BELTS

## NHTSA's summary

SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled \(or enabled\) through either the "Comfort \& Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10192157-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10192157-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seat belts, Throttle and cruise control

## Vehicles listed

- 2008 to 2013 INFINITI EX35
- 2009 to 2013 INFINITI G37
- 2013 INFINITI JX
- 2012 INFINITI M
- 2008 to 2010 INFINITI M45
- 2009 to 2013 INFINITI QX56

## Recalls for the same vehicles and component

- [13V430000](/recalls/nhtsa/13V430000.md), 2013-09-26: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

## Other bulletins for the same vehicles and component

- [ITB10\-007B](/bulletins/10195471.md), 2021-06-09, Service bulletin: VEHICLE SPEED CONTROL. VOLUNTARY SERVICE CAMPAIGN 2010 EX35; INTELLIGENT CRUISE CONTROL Service Campaign ID \# P0301 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P0301. • Discard all previous versions of ITB10\-007.
- [ITB10\-003A](/bulletins/10195470.md), 2021-06-09, Service bulletin: VEHICLE SPEED CONTROL. VOLUNTARY SERVICE CAMPAIGN 2010 QX56; INTELLIGENT CRUISE CONTROL \(ICC\) SENSOR Service Campaign ID \# PC028 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# PC028. • Discard all previous versions of ITB10\-003.
- [ITB13027](/bulletins/10192220.md), 2021-05-10, Service bulletin: AIR BAGS; VEHICLE SPEED CONTROL; EQUIPMENT. SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur \- When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to \- Follow information in the appropriate Service Manual \- Use CONSULT\-III plus to perform configuration \- Select the correct vehicle in CONSULT\-III plus \- Confirm the VIN is correct \(matches the vehicle\) in CONSULT\-III plus \- Select/install the correct configuration
- [ITB12016B](/bulletins/10192132.md), 2021-05-10, Service bulletin: VISIBILITY; STEERING; VEHICLE SPEED CONTROL; POWER TRAIN; WHEELS. IF YOU CONFIRM: The following incidents with The Auto Drive Position System: \* Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. \* Return position of mirrors drifts farther and farther from original memory preset as mirror is cycled from the drive to reverse positions \(cumulative\). \* With vehicle in park and engine turned off, the Seat and Steering Wheel do not move when exiting vehicle. ACTION: Replace Left Power Seat Control Unit with new part listed in PARTS INFORMATION in this bulletin. See this bulletin for further details.
- [ITB12071](/bulletins/10192058.md), 2021-05-10, Service bulletin: VISIBILITY; VEHICLE SPEED CONTROL. SERVICE INFORMATION Part of the procedure to remove the glass mirror in either door mirror of an applied vehicle has been changed. Until the related Electronic Service Manuals \(ESM\) are amended, use the information in this bulletin. \- Other than noted, all other procedural steps in the ESM remain the same. See this bulletin for further detail.
- [ITB12070](/bulletins/10192056.md), 2021-05-10, Service bulletin: VISIBILITY; VEHICLE SPEED CONTROL; ENGINE AND ENGINE COOLING; BACK OVER PREVENTION. SERVICE INFORMATION The "Reverse Tilt\-Down" feature will move the glass on the outside mirrors downward when the gear selector is placed in the Reverse \(R\) position. As the mirror glass moves downward, it may reach the end of its travel. If the mirror glass reaches the end of its travel it will make a clicking noise. The clicking noise may occur once or multiple times. IMPORTANT: \- The clicking noise described above is a normal function of the mirror glass movement. \- Do not replace the door mirror assembly in an attempt to repair this normal function.
- [ITB\-13\-13](/bulletins/10051766.md), 2013-04-10, Service bulletin: VEHICLE SPEED CONTROL:CRUISE CONTROL. INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. \*JS
- [ITB\-11\-012](/bulletins/10039785.md), 2011-08-11, Service bulletin: SEAT BELTS:FRONT:RETRACTOR. NISSAN: 2009\-2010 G37. INFORMATION ON SERVICING THE PRE\-TENSIONER SEAT BELT RETRACTOR. \*RM
- [ITB\-10\-007A](/bulletins/10032446.md), 2010-03-26, Service bulletin: VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:SOFTWARE. INFINITI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VOLUNTARY SERVICE CAMPAIGN ON CERTAIN MODEL VEHICLES FOR THE INTELLIGENT CRUISE CONTROL \(ICC\) SYSTEM. ON THE AFFECTED VEHICLES, DUE TO A SOFTWARE IRREGULARITY, THE ICC MAY TURN OFF INAPPROPRIATELY. CSC LETTER WAS REC'D. \*PE

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