# Service bulletin NTB12105A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10192096
- Published by NHTSA: 2021\-05\-10
- Manufacturer's number: NTB12105A
- Manufacturer's date: 2012\-12\-19
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands\-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts\-out, sounds distant, sounds as if speaking through a tunnel, and/or sounds like it is under water. ACTION 1. Reprogram \(reconfigure\) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10192096-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10192096-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2010 to 2013 NISSAN 370Z
- 2011 to 2013 NISSAN MURANO

## Other bulletins for the same vehicles and component

- [NTB10\-029G](/bulletins/10211988.md), 2022-05-20, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN. NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB11\-073B](/bulletins/10201192.md), 2021-09-08, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID \# P1234 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P1234. • Discard all previous versions of NTB11\-07
- [NTB16\-024](/bulletins/10194200.md), 2021-05-24, Service bulletin: EQUIPMENT; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER; SERVICE BRAKES, AIR:DISC:CALIPER. 370Z; 4\-Piston front caliper brake Judder
- [NTB15\-044B](/bulletins/10194184.md), 2021-05-24, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. Fuel Filler Cap tether clip service information
- [NTB11027B](/bulletins/10192840.md), 2021-05-10, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; TIRES. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In\-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked \(not moved\) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° \(see Figure 1\). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- [NTB09099A](/bulletins/10192805.md), 2021-05-10, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o\-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O\-ring seal. See this bulletin for further detail.
- [NTB09131B](/bulletins/10192801.md), 2021-05-10, Service bulletin: FORWARD COLLISION AVOIDANCE; EQUIPMENT:OTHER:LABELS. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- [NTB15044B](/bulletins/10192787.md), 2021-05-10, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE \- Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- [NTB11069C](/bulletins/10192650.md), 2021-05-10, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" \(if equipped\). \- Not in Transit Mode: With the turn signal switch is in the OFF \(center\) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF \(do not illuminate\), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" \(if equipped\) is in the "Customer Delivery" position \(pushed in\). \- The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J\-41540. See this bulletin for further detail.
- [NTB10033D](/bulletins/10192614.md), 2021-05-10, Service bulletin: EQUIPMENT:ELECTRICAL. SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE \- The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.

JSON: [/v1/bulletins/10192096](/v1/bulletins/10192096)

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