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Service bulletin NTB12106A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192095
Published by NHTSA2021-05-10
Manufacturer's numberNTB12106A
Manufacturer's date2012-12-19
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts-out, sounds distant, sounds as if speaking through a tunnel, sounds like it is under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. - For Juke, replace the microphone and microphone finisher. See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
NISSAN 370Z2010, 2011, 2012, 2013
NISSAN JUKE2011, 2012, 2013
NISSAN MURANO2011, 2012, 2013
NISSAN ROGUE2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V4180002015-07-01. ELECTRICAL SYSTEM:IGNITION:SWITCH
20152822015-06-25. Electrical
20150302015-01-26. Electrical
15V0320002015-01-26. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB13-107G2024-07-19. Service bulletin. VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D2024-07-19. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-066C2024-07-19. Service bulletin. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-0532023-07-11. Service bulletin. SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NTB23-0492023-07-11. Service bulletin. 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: • CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 • CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ • DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ • DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB16-003C2023-05-05. Service bulletin. INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB13-107F2023-05-05. Service bulletin. VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-068F2022-05-20. Service bulletin. VOLUNTARY SERVICE CAMPAIGN NISSAN NAVIGATION SOFTWARE UPDATE Service Campaign ID # P0337 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P0337. • Discard all previous versions of NTB10-068.
NTB13-027C2022-03-12. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-045C2022-01-08. Service bulletin. CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.