Service bulletin ITB12071

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10192058
Published by NHTSA	2021-05-10
Manufacturer's number	ITB12071
Manufacturer's date	2012-10-25
NHTSA component	VISIBILITY; VEHICLE SPEED CONTROL

NHTSA's summary

SERVICE INFORMATION Part of the procedure to remove the glass mirror in either door mirror of an applied vehicle has been changed. Until the related Electronic Service Manuals (ESM) are amended, use the information in this bulletin. - Other than noted, all other procedural steps in the ESM remain the same. See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Throttle and cruise control

Vehicles listed
INFINITI QX56	2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB17-009H	2024-06-07. Service bulletin. WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I	2024-06-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K	2024-06-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H	2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J	2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09039C	2021-05-10. Service bulletin. SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
ITB13007A	2021-05-10. Service bulletin. SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
ITB10037D	2021-05-10. Service bulletin. SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.
ITB13028	2021-05-10. Service bulletin. SERVICE INFORMATION When the headlamp switch is set to the AUTO position, AND the fog lamp switch is turned ON, ... the fog lamps and headlamps are designed to come on, regardless of ambient lighting. If the customer would prefer that both the headlamps and fog lamps not come on during daylight conditions while in AUTO mode, perform the steps in this bulletin to disable the fog lamp override feature. See this bulletin for more detail.
ITB13012	2021-05-10. Service bulletin. SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.