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Service bulletin 511324

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191545
Published by NHTSA2021-06-02
Manufacturer's number511324
Manufacturer's date2021-05-03
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG ("MBAG"), the manufacturer of Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 - 2020 Mercedes-Benz Sprinter vehicles. MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the software design of the communication module may fail to communicate the correct vehicle's location for the emergency call system ("eCall") in the event of a crash. Depending on the crash scenario, a temporary drop in the on-board electrical voltage system may occur.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
COACHMEN GALLERIA2021
COACHMEN PRISM2021
DYNAMAX ISATA2020 to 2021
FOREST RIVER BATTISTI2020
FOREST RIVER FORESTER2021
FOREST RIVER SUNSEEKER2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.