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Service bulletin 9003762

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191447
Published by NHTSA2021-05-03
Manufacturer's number9003762
Manufacturer's date2017-08-02
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

Broken or non-funtioniong latches.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
RAM 15002017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V3470002019-05-09. LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
18V4860002018-07-27. STRUCTURE:BODY:TAILGATE; LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-026-172022-09-15. Service bulletin. Sublime Green Outside Door Handle Paint Adhesion Issue This bulletin involves inspecting the exterior door handles for paint chipping off and replacing all handles if chipping is found. VINs in the attached RRT list require handle replacement without inspection. This bulletin only applies to vehicles with the ?Sublime Green? color paint option (Sales Codes FFB).The customer may comment that the paint is chipping off one or more of the exterior door handles.
90029772022-08-08. Service bulletin. Door latch Before replacing this part please contact Kevin Murphree at Cell (248) 613-3417 or Samantha Kallman (248)-576-1532. If you are unable to get a response within 15 minutes, please continue with the repair.
OD554732019-07-15. Service bulletin. SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS
128772018-12-17. Service bulletin. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
156402018-06-11. Service bulletin. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
175982018-06-11. Service bulletin. 68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
308652018-06-11. Service bulletin. 04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.