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Service bulletin Launch NCU 20201

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191259
Published by NHTSA2021-05-03
Manufacturer's numberLaunch NCU 20201
Manufacturer's date2021-03-12
NHTSA componentPOWER TRAIN

NHTSA's summary

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 GLC-Class, and GLE-Class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the possibility exists that a hard and delayed shift operation may occur.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
MERCEDES-BENZ AMG GLC632019
MERCEDES-BENZ AMG GLC63S2019
MERCEDES-BENZ GLC 3002019
MERCEDES-BENZ GLC 3502019
MERCEDES-BENZ GLC350E2019
MERCEDES-BENZ GLE 3502019
MERCEDES-BENZ GLE 4002019
MERCEDES-BENZ GLE 550 E2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.