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Service bulletin SM 36-2021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191132
Published by NHTSA2021-05-06
Manufacturer's numberSM 36-2021
Manufacturer's date2021-04-28
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT

NHTSA's summary

This special notice is to inform dealers to return the parts listed if they meet the criteria provided.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Instrument cluster

Vehicles listed
VOLKSWAGEN JETTA2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Dealer 90X12024-02-06. Service bulletin. Volkswagen is providing a hardware and/or a software update to address an issue in selected vehicles where the fuel gage may show a lower fuel level than what is actually remaining in the vehicle.
TT 27 19 02_32023-04-06. Service bulletin. Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby
TT 91 21 02_22021-09-02. Service bulletin. Rest procedure for OCU