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Service bulletin 17419

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191076
Published by NHTSA2021-04-30
Manufacturer's number17419
Manufacturer's date2017-11-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engine (RPO L5P) and Allison transmission (RPO MW7), may have a condition in which the automatic transmission has rough upshifts. Correction Reprogram the transmission control module (TCM).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
CHEVROLET SILVERADO 15002018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5632G2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
21NA1992022-02-14. Service bulletin. This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
17337-174192021-04-29. Service bulletin. General Motors released Emission Recall 17337 and Service Update 17419 on November 1, 2017. After their release, a change occurred in Tis2Web that affects the involved 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles. This change prevents programming of the engine control module (ECM) and transmission control module (TCM) separately. Tis2Web now requires the ECM and TCM in these full-size trucks to be programmed sequentially. Consequently, dealers are confused and asking for guidance relative to labor code submission requirements. Again, the Tis2Web change only affects the involved 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles
173372021-04-29. Service bulletin. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.