# Service bulletin 08\-050\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190720
- Published by NHTSA: 2021\-04\-26
- Manufacturer's number: 08\-050\-21
- Manufacturer's date: 2021\-03\-25
- NHTSA component: BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2. The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190720-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190720-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2021 JEEP COMPASS

## Other bulletins for the same vehicles and component

- [08\-022\-23](/bulletins/10231792.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi\-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
- [0808021](/bulletins/10230107.md), 2023-01-17, Service bulletin: BACK OVER PREVENTION:SOFTWARE. UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12. Customers may experience the following: Full Connectivity feature is missing.
- [08\-003\-22 REV. A](/bulletins/10229816.md), 2023-01-17, Service bulletin: STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Intermittent, black radio display screen \(Rear View Camera \(RVC\) not affected\). ? Intermittent, radio freezes \(RVC not affected\). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel\-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty \(HD\) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
- [0800322](/bulletins/10222974.md), 2022-10-17, Service bulletin: BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
- [9004453](/bulletins/10222882.md), 2022-10-17, Service bulletin: STRUCTURE; POWER TRAIN; BACK OVER PREVENTION; STEERING; WHEELS. GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts \(front and rear\). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.
- [S228A000004RevB](/bulletins/10221446.md), 2022-09-26, Service bulletin: BACK OVER PREVENTION. Panasonic VP4R Wi\-Fi New Enrollment Pause
- [S2103000001](/bulletins/10219990.md), 2022-09-15, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION; POWER TRAIN. Ratcheting Or Growling Noise From Rear Differential Module \(RDM\).
- [08\-050\-21 REV. A](/bulletins/10194043.md), 2021-05-24, Service bulletin: BACK OVER PREVENTION:SOFTWARE. UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2. The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.
- [S2108000093](/bulletins/10193990.md), 2021-05-24, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting

JSON: [/v1/bulletins/10190720](/v1/bulletins/10190720)

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