# Service bulletin 08\-032\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190685
- Published by NHTSA: 2021\-04\-26
- Manufacturer's number: 08\-032\-21
- Manufacturer's date: 2021\-03\-04
- NHTSA component: VISIBILITY

## NHTSA's summary

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set:B18BA\-12 \- Window Control \- Circuit Short to Battery B18BA\-13 \- Window Control \- Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto\-down function, may not work. Windows may go up slower than expected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190685-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190685-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Trouble codes named

B18BA

## Vehicles listed

- 2020 to 2021 CHRYSLER PACIFICA

## Recalls for the same vehicles and component

- [2024338](/recalls/tc/2024338.md), 2024-06-13: Visual System
- [2020145](/recalls/tc/2020145.md), 2020-04-06: Visual System

## Other bulletins for the same vehicles and component

- [9004542](/bulletins/10248508.md), 2024-01-08, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
- [9004542](/bulletins/10244347.md), 2023-10-30, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
- [2400623](/bulletins/10243271.md), 2023-10-02, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Diagnostic LOP Change
- [2400623](/bulletins/10241146.md), 2023-08-21, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Diagnostic LOP Change \(Except Alfa Romeo Vehicles\)
- [9100142](/bulletins/10236969.md), 2023-05-30, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror
- [S1623000028 Rev.](/bulletins/10231735.md), 2023-02-13, Service bulletin: VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S1723000001](/bulletins/10230189.md), 2023-01-17, Service bulletin: VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
- [S2208000076](/bulletins/10229064.md), 2023-01-09, Service bulletin: VISIBILITY. Cluster Lamp Out Message, Front Parking Lamp Or Fog Lamp Left Or Right Inoperative, Ambient Air Temperature Inaccurate Or Can C BUS DTC?s
- [S2223000035](/bulletins/10228004.md), 2022-12-19, Service bulletin: LANE DEPARTURE; EXTERIOR LIGHTING; VISIBILITY; LANE DEPARTURE: BLIND SPOT DETECTION. Blind Spot System False Alerts. Blind Spot Indicator On In Mirror For No Reason.
- [S2008000167](/bulletins/10223937.md), 2022-10-17, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Express Window Auto Up Feature Does Not Operate

JSON: [/v1/bulletins/10190685](/v1/bulletins/10190685)

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