Service bulletin 73454

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10190675
Published by NHTSA	2021-04-26
Manufacturer's number	73454
Manufacturer's date	2021-03-24
NHTSA component	SEAT BELTS

NHTSA's summary

Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
DODGE DURANGO	2014, 2015
JEEP GRAND CHEROKEE	2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2014457	2014-10-16. Seats And Restraints
14V643000	2014-10-14. SEAT BELTS; AIR BAGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
0807117	2022-10-24. Service bulletin. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
2301321	2022-09-26. Service bulletin. Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
2301321	2022-09-26. Service bulletin. Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
73454	2022-09-26. Service bulletin. Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
1900113	2022-09-26. Service bulletin. Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning. This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
23-013-21 REV. A	2021-05-24. Service bulletin. Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
23-013-21	2021-04-26. Service bulletin. Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
19-001-13 REV. A	2021-03-22. Service bulletin. Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning. This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
9003681	2018-06-11. Service bulletin. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003687	2018-06-11. Service bulletin. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.