# Service bulletin 9004017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190582
- Published by NHTSA: 2021\-04\-26
- Manufacturer's number: 9004017
- Manufacturer's date: 2021\-03\-03
- NHTSA component: BACK OVER PREVENTION

## NHTSA's summary

CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS\- Low\-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190582-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190582-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2020 to 2021 JEEP GLADIATOR
- 2018 to 2021 JEEP WRANGLER
- 2019 to 2021 RAM 1500
- 2019 to 2021 RAM 2500
- 2020 to 2021 RAM 3500

## Recalls for the same vehicles and component

- [24V676000](/recalls/nhtsa/24V676000.md), 2024-09-12: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EXTERIOR LIGHTING:BRAKE LIGHTS
- [23V059000](/recalls/nhtsa/23V059000.md), 2023-02-09: BACK OVER PREVENTION:DISPLAY FUNCTION
- [22V638000](/recalls/nhtsa/22V638000.md), 2022-08-25: BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V918000](/recalls/nhtsa/21V918000.md), 2021-11-23: STEERING:STEERING CONTROL MODULE; BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V438000](/recalls/nhtsa/21V438000.md), 2021-06-10: BACK OVER PREVENTION:DISPLAY FUNCTION
- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [96C Combo](/bulletins/11023334.md), 2025-09-24, Service campaign: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Customer Satisfaction Notification 96C – Park Assis Module \- Dealer Notification
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S248A000016](/bulletins/11011894.md), 2024-12-17, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Customer complaints regarding rear view camera inoperative or flickering blue radio screen display while transmission is in reverse or blank screens when selecting the rear camera view following a recent service repair involving the removal and installation of the rear spare tire carrier
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [0803224](/bulletins/10251879.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Battery Pack Control Module \(BPCM\) Software Update Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTC\)s have been set: ? P0AC0 \- Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 \- Cell Supervisory Circuit A Failure. ? P0DE7 \- Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA \- Voltage Sense A Circuit. ? P0B3D \- Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E \- Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 \- Control Module Timer/Clock Performance. ? P0E55 \- DC/DC Converter Current Sensor Circuit "A". ? P0DAF \- Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 \- Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
- [1800824](/bulletins/10251873.md), 2024-03-18, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0506\-00 \- Idle Control System RPM \- Lower Than Expected.P0607\-00 \- ECU Internal Performance. P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire. P0302\-00 \- Cylinder 2 Misfire. P0303\-00 \- Cylinder 3 Misfire. P0304\-00 \- Cylinder 4 Misfire. P0305\-00 \- Cylinder 5 Misfire. P0306\-00 \- Cylinder 6 Misfire. P0299\-00 \- Turbocharger Underboost. P1D73\-00 \- AGS Performance. P0626 \- Generator Field Control Circuit High. P218F \- Reductant No Flow Detected. P2002 \- Diesel Particulate Filter Efficiency Below Threshold. P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. P0191 \- Fuel Rail Pressure Sensor Circuit Performance. P0461 \- Fuel Level Sensor 1 Performance. P0401 \- EGR System Performance. P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. P061A \- Level 2 Torque Performance. P061B \- Internal Control Module Torque Calculation Performance. P061E \- Internal Control Module Brake Signal Performance. P062C \- ETC Level 2 MPH Performance. P0106 \- Manifold Absolute Pressure Sensor Performance \(In extreme cold ambient temperatures\). P0116 \- Engine Coolant Temperature Sensor Performance. P0420 \- Catalyst System Efficiency Bank 1. P1507 \- Crankcase Filter Restriction. P203F \- Reductant Level Too Low. P226C \- Turbocharger Boost Control ?A? Slow Response \(In extreme cold ambient temperatures\). P2579 \- Turbocharger Speed Sensor Circuit. U0101 \- Lost Communication with TCM. U02A3 \- Lost of Communication with PM Sensor. U3017 \- Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power
- [0300224](/bulletins/10251863.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Front and Rear Axle Sensor Kit \*\*Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code \(DTC\) has been set: ? C1451\-11 \- Service Axle Locker System\*\* Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center \(EVIC\) for this condition.
- [0900124](/bulletins/10251862.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [S2319000007](/bulletins/10248550.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION; STEERING:CRITICAL FASTENERS; STEERING. Squeak Noise From Dash Area When Turning The Steering Wheel.
- [0806423](/bulletins/10248049.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over\-the\-air?. Updates to software will occur in a phased roll\-out. The software is updated through the built\-in cellular modem in the radio.

JSON: [/v1/bulletins/10190582](/v1/bulletins/10190582)

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