# Service bulletin WP21\-010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190553
- Published by NHTSA: 2021\-04\-28
- Manufacturer's number: WP21\-010
- Manufacturer's date: 2021\-04\-19
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Warranty Policy Letter for One Stop Supplier Extended Program \- NorthStar Battery Coverage Updates. NorthStar \(an EnerSys company\) has been a supplier that allows the service network to use OWL to file claims when there is coverage on factory\-installed components beyond DTNA's time and distance amounts. NorthStar requires battery testing, the accompanying results, and serial numbers.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190553-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190553-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- FCCC FCCC
- FREIGHTLINER FREIGHTLINER
- STERLING STERLING
- THOMAS BUILT BUSES THOMAS BUILT BUSES
- WESTERN STAR WESTERN STAR

JSON: [/v1/bulletins/10190553](/v1/bulletins/10190553)

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