# Service bulletin CA\#9925

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190548
- Published by NHTSA: 2021\-04\-23
- Manufacturer's number: CA\#9925
- Manufacturer's date: 2021\-04\-22
- NHTSA component: EQUIPMENT

## NHTSA's summary

The outer mounting screw of the sound bar is secured in only a layer of 3.4mm panel. This makes the sound bar securement vulnerable to fall off the wall when downward pressure is applied or during excessive travel movement to the sound bar. A plywood block will be installed, using a longer screw, in the wall cavity behind the area of the sound bar mounting bracket. A SOP04787 will be provided for instructions on how to install the repair kit. The kit consists of 1 plywood block \& 2 \- \#8 \- 1" pan head screws. The repair kit \& SOP will be sent out to dealers \& retail owners with 2020 \& 2021 Unity U24RL model.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190548-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190548-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2021 TRIPLE E UNITY
- 2020 UNITY U24RL

JSON: [/v1/bulletins/10190548](/v1/bulletins/10190548)

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