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Service bulletin CA#9925

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190548
Published by NHTSA2021-04-23
Manufacturer's numberCA#9925
Manufacturer's date2021-04-22
NHTSA componentEQUIPMENT

NHTSA's summary

The outer mounting screw of the sound bar is secured in only a layer of 3.4mm panel. This makes the sound bar securement vulnerable to fall off the wall when downward pressure is applied or during excessive travel movement to the sound bar. A plywood block will be installed, using a longer screw, in the wall cavity behind the area of the sound bar mounting bracket. A SOP04787 will be provided for instructions on how to install the repair kit. The kit consists of 1 plywood block & 2 - #8 - 1" pan head screws. The repair kit & SOP will be sent out to dealers & retail owners with 2020 & 2021 Unity U24RL model.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
TRIPLE E UNITY2021
UNITY U24RL2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.