# Service bulletin RFI20210317\_810\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190489
- Published by NHTSA: 2021\-04\-19
- Manufacturer's number: RFI20210317\_810\-
- Manufacturer's date: 2021\-03\-17
- NHTSA component: SUSPENSION

## NHTSA's summary

This SKU is a Control Arm. The customer communication requested return of unsold inventory to inspect the bushing orientation. If the bushing orientation is incorrect, it will prevent installation of the product. If the problem is not corrected, the product will be unusable.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190489-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10190489-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2009 FORD FLEX
- 2008 to 2009 FORD TAURUS X

## Recalls for the same vehicles and component

- [2019281](/recalls/tc/2019281.md), 2019-06-11: Suspension

## Other bulletins for the same vehicles and component

- [SI\-20016](/bulletins/10032237.md), 2010-02-25, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT. FORD/MERCURY: VEHICLES MAY EXHIBIT A NON\-METALLIC RUBBERY GRUNT FROM THE FRONT END AT LOW SPEEDS, MOST NOTICEABLY WHILE TURNING INTO/OUT OF A DRIVEWAY. ENGINEERING IS AWARE OF THIS CONCERN AND IS INVESTIGATING. \*PE

JSON: [/v1/bulletins/10190489](/v1/bulletins/10190489)

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