# Service bulletin 17\-NA\-337

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190318
- Published by NHTSA: 2021\-04\-15
- Manufacturer's number: 17\-NA\-337
- Manufacturer's date: 2017\-10\-01
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

All or Some Options May Be Missing from Driver Information Center \(DIC\) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu \(1\), the “Info Pages” are blank \(2\) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10190318-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10190318-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2018 BUICK ENCLAVE
- 2016 to 2018 BUICK ENCORE
- 2016 to 2018 BUICK LACROSSE
- 2016 to 2018 BUICK REGAL
- 2016 to 2018 CADILLAC ATS
- 2016 to 2018 CADILLAC CT6
- 2016 to 2018 CADILLAC CTS
- 2016 to 2017 CADILLAC ELR
- 2016 to 2018 CADILLAC ESCALADE
- 2016 CADILLAC ESCALADE ESV
- 2017 to 2018 CADILLAC ESCALADE ESV
- 2017 to 2018 CADILLAC XT5
- 2016 to 2018 CADILLAC XTS
- 2016 to 2018 CHEVROLET CAMARO
- 2016 to 2018 CHEVROLET COLORADO
- 2016 to 2018 CHEVROLET CORVETTE
- 2016 to 2018 CHEVROLET CRUZE
- 2018 CHEVROLET EQUINOX
- 2016 to 2018 CHEVROLET IMPALA
- 2016 to 2018 CHEVROLET MALIBU
- 2016 to 2018 CHEVROLET SILVERADO 1500
- 2016 to 2018 CHEVROLET SUBURBAN
- 2016 to 2018 CHEVROLET TAHOE
- 2018 CHEVROLET TRAVERSE
- 2016 to 2018 CHEVROLET VOLT
- 2017 to 2018 GMC ACADIA
- 2016 to 2018 GMC CANYON
- 2016 to 2018 GMC SIERRA 1500
- 2016 to 2018 GMC YUKON
- 2016 to 2018 GMC YUKON DENALI
- 2016 to 2018 GMC YUKON DENALI XL
- 2016 to 2018 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [15NA070](/bulletins/10246529.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Gauges on Cluster are Inoperative Upon Start Up
- [07\-08\-49\-020R](/bulletins/10244214.md), 2023-10-18, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- [22\-NA\-171](/bulletins/10231421.md), 2023-02-07, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE AND ENGINE COOLING. This service bulletin provides service information to correct a customer concern of Malfunction Indicator Lamp \(MIL\) Illuminated on Driver Information Center \(DIC\) with DTCs P0171, P0174 Set.
- [PIC6464](/bulletins/10217773.md), 2022-08-15, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information is to assist dealership technicians in diagnosing a complaint related to the variable red line feature surrounding the tachometer gauge.
- [PIT5195G](/bulletins/10213796.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is \+/\- 2 MPH at any given speed when looking straight at the needle.
- [PIE0349](/bulletins/10190925.md), 2021-04-26, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Engineering Information – Service 4WD Message Displayed and DTC C0398 Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on a “Service 4WD” message displayed. During diagnosis a technician may find DTC C0398 \(Range Actuator Position – Range Position Correlation\). Cause GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix.
- [07\-08\-49\-020J](/bulletins/10190504.md), 2021-04-20, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system \(SPS\). 2. Odometer setup at the electronic service center \(ESC\) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. \*The odometer programming is integrated as part of the BCM programming procedure. It is not a stand\-alone event.
- [070849020M](/bulletins/10190320.md), 2021-04-16, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IPC Odometer Programming Method Quick Reference Guide
- [20NA212](/bulletins/10187412.md), 2021-02-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
- [PIT5387J](/bulletins/10187175.md), 2021-02-16, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION:DISPLAY FUNCTION. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater\-Vent\-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

JSON: [/v1/bulletins/10190318](/v1/bulletins/10190318)

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