# Service bulletin 17\-NA\-320

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190309
- Published by NHTSA: 2021\-04\-15
- Manufacturer's number: 17\-NA\-320
- Manufacturer's date: 2017\-10\-01
- NHTSA component: EQUIPMENT; STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; LATCHES/LOCKS/LINKAGES:DOORS:LOCK

## NHTSA's summary

Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: • Outside door handle loose. • Outside door handle pulls out of door. • Outside door handle fell off. • Outside door handle lock cylinder cover fell off. • Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10190309-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10190309-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories, Latches and locks

## Vehicles listed

- 2018 BUICK ENCLAVE
- 2016 to 2018 BUICK ENVISION
- 2017 to 2018 BUICK LACROSSE
- 2017 to 2018 CHEVROLET BOLT EV
- 2016 to 2018 CHEVROLET CRUZE

## Recalls for the same vehicles and component

- [23V845000](/recalls/nhtsa/23V845000.md), 2023-12-14: SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS
- [22V930000](/recalls/nhtsa/22V930000.md), 2022-12-15: SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS
- [2021631](/recalls/tc/2021631.md), 2021-10-14: Accessories
- [17V412000](/recalls/nhtsa/17V412000.md), 2017-06-29: STRUCTURE
- [17V404000](/recalls/nhtsa/17V404000.md), 2017-06-27: EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- [16V516000](/recalls/nhtsa/16V516000.md), 2016-07-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [24\-NA\-003](/bulletins/11017040.md), 2025-04-15, Service bulletin: STRUCTURE:BODY. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- [22\-NA\-244](/bulletins/11014238.md), 2025-02-12, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This warranty administration service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats.
- [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [22\-NA\-244](/bulletins/11010493.md), 2024-11-13, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This warranty administration service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [23\-NA\-219](/bulletins/11009764.md), 2024-11-05, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- [23\-NA\-164](/bulletins/11007724.md), 2024-09-12, Service bulletin: STRUCTURE:BODY; ENGINE; ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock \(Active Functions Work\) but Will Not Crank or Start \(Loss of Passive Functions Do Not Work\)
- [22\-NA\-244](/bulletins/11000550.md), 2024-05-30, Warranty extension: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; STRUCTURE:BODY; UNKNOWN OR OTHER; SERVICE BRAKES. This service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

JSON: [/v1/bulletins/10190309](/v1/bulletins/10190309)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2017-NA-320&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10190309&vehicle=Service%20bulletin%2017-NA-320)