Service bulletin 17-NA-329
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10190308 |
| Published by NHTSA | 2021-04-15 |
| Manufacturer's number | 17-NA-329 |
| Manufacturer's date | 2017-10-01 |
| NHTSA component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR |
NHTSA's summary
Forward Collision Alert Inoperative, Unwanted Application of Emergency Brakes and/or Adaptive Cruise Control Drops Out Condition Some customers may comment on one or more of the following conditions: • Forward Collision Alert (red light and alarm) is late or does not come occur. • Vehicle applies emergency brakes with no vehicle in front in areas with overhead structures. • Adaptive Cruise control drops out in barren landscape areas. Adaptive Cruise Control Temporarily Unavailable message appears in the IP. Cause This condition may be due to one of the following: • Software occasionally takes longer than normal to identify a potential collision situation. • Radar reflections look like an actual vehicle causing a brief activation of brakes. • Radar does not see enough reflections so it assumes it is blocked and goes offline. Correction An updated software calibration has been released to address these conditions. A learn procedure (“service alignment” or “service calibration”) is not required.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Adaptive cruise control
| BUICK LACROSSE | 2017, 2018 |
|---|---|
| CADILLAC XT5 | 2017, 2018 |
| GMC ACADIA | 2017, 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| PIC6123G | 2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range |
|---|---|
| PIC6265E | 2020-08-10. Service bulletin. This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode". |
| PIC6123D | 2019-09-16. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range |
| PIC6265 | 2018-05-21. Service bulletin. This Preliminary information communicates thata vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode". |
| PIC6123B | 2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver's information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit's internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range |