# Service bulletin 16\-NA\-385

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10190256
- Published by NHTSA: 2021\-04\-14
- Manufacturer's number: 16\-NA\-385
- Manufacturer's date: 2017\-10\-01
- NHTSA component: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

Air Conditioning Does Not Blow Cold Some customers may comment that the air conditioning does not blow cold. September 28, 2017 – Updated the model year, VIN breakpoint and notifying dealers that this is a new calibration.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10190256-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10190256-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Equipment and accessories, Heating and air conditioning, Engine control module

## Vehicles listed

- 2016 to 2017 CHEVROLET EXPRESS
- 2016 to 2017 GMC SAVANA

## Other bulletins for the same vehicles and component

- [PIP5628F](/bulletins/10236164.md), 2023-05-15, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\). This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 \- P0308 and/or P050D
- [16NA325](/bulletins/10212590.md), 2022-05-31, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\). This technical bulletin provides a procedure on how to properly identify if there is any aftermarket calibrations loaded on the ECM or and detection of a power up hardware installed.
- [17337](/bulletins/10191039.md), 2021-04-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\). General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017\-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.

JSON: [/v1/bulletins/10190256](/v1/bulletins/10190256)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2016-NA-385&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10190256&vehicle=Service%20bulletin%2016-NA-385)