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Service bulletin 16-NA-274

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190254
Published by NHTSA2021-04-14
Manufacturer's number16-NA-274
Manufacturer's date2016-10-01
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE

NHTSA's summary

Fleet Action Center (FAC) Labor Operation Restrictions and Repair Restrictions for US Medium Duty Dealers Important Instructions Involving the Fleet Action Center (FAC): On 2016 and newer Chevrolet 3500, 4500 or 5500 Low Cab Forward Medium Duty Trucks, if you are working on any items listed in the Restricted Repairs section below, then you MUST contact your Service Operations Manager (SOM) representative at FAC for authorization at (800) 353-3867, prompt #4 prior to ordering any parts/performing warranty repairs.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Transmission and driveline, Automatic transmission

Vehicles listed
CHEVROLET LOW CAB FORWARD 35002016 to 2018
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.