Service bulletin CSR 509

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Econoline Ford E-350 and E-450 equipped with a 7.3L engine and a factory engine cover built between May 11, 2019 and November 13, 2020. Some of the affected vehicles may contain an engine cover with insulation on the underside of the engine cover that does not fully extend to the perimeter of the engine cover as intended. As a result, heat from the engine compartment can cause elevated temperatures on the passenger compartment surface of the engine cover. Direct and continuous contact with certain areas of the passenger compartment surface of the engine cover may cause burns to the skin of the driver or front seat passenger. Contact your authorized Ford dealer for an appointment to correct the condition. The vehicle owner is responsible for making arrangements to have the work completed. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Transmission and driveline, Automatic transmission

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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