# Service bulletin APaS03302021907

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10189884
- Published by NHTSA: 2021\-04\-05
- Manufacturer's number: APaS03302021907
- Manufacturer's date: 2021\-03\-30
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM; VISIBILITY

## NHTSA's summary

Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2021 Passports, 2021 Pilots \& 2020\-2021 Ridgelines with a customer complaint of the A/C inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10189884-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10189884-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning

## Vehicles listed

- 2021 HONDA PASSPORT
- 2021 HONDA PILOT
- 2020 to 2021 HONDA RIDGELINE

## Recalls for the same vehicles and component

- [2024761](/recalls/tc/2024761.md), 2024-12-13: Visual System
- [2024265](/recalls/tc/2024265.md), 2024-05-09: Visual System
- [2023350](/recalls/tc/2023350.md), 2023-06-15: Visual System
- [2023136](/recalls/tc/2023136.md), 2023-03-16: Visual System
- [23V174000](/recalls/nhtsa/23V174000.md), 2023-03-16: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- [2020441](/recalls/tc/2020441.md), 2020-09-17: Accessories
- [2020346](/recalls/tc/2020346.md), 2020-07-28: Visual System
- [2020344](/recalls/tc/2020344.md), 2020-07-28: Visual System
- [20V440000](/recalls/nhtsa/20V440000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
- [20V439000](/recalls/nhtsa/20V439000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [A24\-061](/bulletins/11025607.md), 2025-11-19, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
- [ATI\&08212025903](/bulletins/11022756.md), 2025-09-05, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2022\-2025 Passport Blacks, TrailSports \& 2019\-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&08072025902](/bulletins/11021956.md), 2025-08-18, Other: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2022\-2025 Passport Blacks, TrailSports \& 2019\-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&07242025904](/bulletins/11021742.md), 2025-08-08, Other: VISIBILITY/WIPER. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2022\-2025 Passport Blacks, TrailSports \& 2019\-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [A24\-061](/bulletins/11009193.md), 2024-10-25, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- [A24\-061](/bulletins/11008043.md), 2024-09-26, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- [A23\-050](/bulletins/11006251.md), 2024-08-13, Service bulletin: VISIBILITY/WIPER. Service Bulletin \- Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.
- [A23\-050](/bulletins/11002714.md), 2024-07-01, Service bulletin: VISIBILITY/WIPER. Service Bulletin \- Customer complaint received regarding the A/C not blowing cold air due to an oil/refrigerant leak from the A/C compressor shaft seal.
- [ATI\&04082024905](/bulletins/10253299.md), 2024-04-17, Service bulletin: VISIBILITY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2019\-2023 Passports, 2016\-2022 Pilots, \& 2017\-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&03212024904](/bulletins/10252076.md), 2024-03-26, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2019\-2023 Passports, 2016\-2022 Pilots, \& 2017\-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

JSON: [/v1/bulletins/10189884](/v1/bulletins/10189884)

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