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Service bulletin IS-20921

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189812
Published by NHTSA2021-04-05
Manufacturer's numberIS-20921
Manufacturer's date2021-04-05
NHTSA componentEQUIPMENT

NHTSA's summary

GLASS PARTITION BEHIND DRIVER Volvo 9700 from B13R-152266 (2011W22) to B13R-168569 (2014W25)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLVO BUS 97002012 to 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.