# Service bulletin SSM 49665

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10189565
- Published by NHTSA: 2021\-03\-31
- Manufacturer's number: SSM 49665
- Manufacturer's date: 2021\-03\-15
- NHTSA component: STRUCTURE

## NHTSA's summary

Some 2015\-2021 Transit vehicles may experience difficulty opening and/or closing the manual sliding door that will require sliding door adjustment. When performing the sliding door adjustment procedure in Workshop Manual \(WSM\), Section 501\-03, use the following updated torque specs. Step 12 = 70 Nm \(52 ft\-lb\). Step 27 = 40 Nm \(30 ft\-lb\). In step 18, apply Motorcraft Threadlock 262 \(TA\-26\) to the nut before torqueing. The WSM is in the process of being updated to include these revisions.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10189565-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10189565-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2015 to 2021 FORD TRANSIT

## Recalls for the same vehicles and component

- [19V439000](/recalls/nhtsa/19V439000.md), 2019-06-11: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- [2017179](/recalls/tc/2017179.md), 2017-03-29: Structure
- [2014333](/recalls/tc/2014333.md), 2014-08-06: Structure
- [14V483000](/recalls/nhtsa/14V483000.md), 2014-08-06: STRUCTURE:BODY:DOOR

## Other bulletins for the same vehicles and component

- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [25B47 S1](/bulletins/11026876.md), 2026-01-01, Other: POWER TRAIN; UNKNOWN OR OTHER; STRUCTURE:BODY. Certain 2021\-2024 Model Year Transit All\-Wheel\-Drive \(AWD\) Vehicles Transfer Case Replacement
- [SSM 51536](/bulletins/10235153.md), 2023-05-04, Service bulletin: STRUCTURE. For 2000\-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number \(VIN\) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual \(WSM\) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- [SSM 51412](/bulletins/10233686.md), 2023-04-04, Service bulletin: STRUCTURE:BODY:DOOR. Some 2021\-2022 Transit vehicles may exhibit a rear door that does not open or close correctly. The vehicle may also exhibit a condition of the rear door swinging all the way open. This may be due to the rear door switch. Inform customers the operation of the rear door switch has been updated in the Owner´s Manual. Refer Owner´s Manual \(HTML\), section Doors and Locks \> Operating the doors from outside your vehicle \> Opening and Closing the Doors. If the rear door switch is not damaged but the issue is still present, remove the switch and inspect the internal latch system. Remove the rear door panel and the plastic shield, with a hooked hand tool unclip the lock switch from inside the door and push down the top and the bottom clip to release the switch. To reinsert the switch, position it in the neutral stage and push it into the door.
- [TSB 22\-2305](/bulletins/10219146.md), 2022-09-01, Service bulletin: STRUCTURE:BODY:DOOR. Some 2020\-2022 Transit vehicles may experience intermittent operation of the power sliding door \(PSD\) which may not open/close properly. It can still be closed manually. Diagnostic trouble code \(DTC\) U201A may or may not be present in the door control module H \(DCMH\). The PSD may partially actuate with each press of the remote, dash button, or door handle actuation. To correct the condition, follow the Service Procedure to replace the latch, install conical washers and adjust the door.
- [TSB 22\-2321](/bulletins/10218620.md), 2022-08-23, Service bulletin: STRUCTURE:BODY:DOOR; EQUIPMENT. Some 2015\-2022 Transit vehicles may experience a snap, click and/or pop noise from the door check when opening/closing the front door\(s\). This may be due to a cracked/broken door check and/or fastener. To correct the condition, follow the Service Procedure to inspect/replace the front door check and/or fastener.
- [SSM 50699](/bulletins/10210419.md), 2022-04-20, Service bulletin: STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. Some 2019\-2022 Transit vehicles may experience intermittent operation of the power sliding door \(PSD\) which may not open/close properly. It can still be closed manually. Diagnostic trouble code \(DTC\) U201A may or may not be present. The PSD may partially actuate with each press of the remote, dash button, or door handle actuation. Check and adjust the door strikers/hinges as needed per the Workshop Manual \(WSM\), Section 501\-03 \> General Procedures. If sliding door adjustments do not resolve the concern, the problem is likely related to the latch. If necessary, replace the latch and reassess before considering other actions. Engineering is aware of the issue and is currently investigating. Continue to monitor OASIS for updates.
- [TSB160051](/bulletins/10205016.md), 2021-12-20, Service bulletin: STRUCTURE; EQUIPMENT. Broken interior sliding door handle \- Built on or before 01/04/2016
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; ENGINE; EQUIPMENT; POWER TRAIN; AIR BAGS; STRUCTURE. 49 CFR Part 579.5 Monthly Communications \- March 2016 Air bag warning light illuminated with diagnostic trouble code \(DTC\) B141B and/or B141C

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