WenmarOpen by Wenmar Pro

Service bulletin WTY020_DPSM

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189303
Published by NHTSA2021-03-24
Manufacturer's numberWTY020_DPSM
Manufacturer's date2021-03-16
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America, Inc. is extending the warranty coverage for the door latches, for the original or subsequent owners of certain 2017 MY Sportage vehicles, from 5-years/60,000-miles to 10-years/unlimited-miles starting from the date the vehicle was first put into service. Kia has determined that, over time and extended use, the door latches may not function properly when the outside handle is pulled. If the door latch is not functioning properly, the door may not open. The doors can be opened by pulling any inside handle, provided the rear door child safety locks are not engaged.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
KIA SPORTAGE2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
WTY020_TSB2021-03-24. Service bulletin. TECHNICAL SERVICE BULLETIN: DOOR LATCH REPLACEMENT - This bulletin provides information regarding the replacement of Front and/or Rear Door Latches associated with the Warranty Extension Program (WTY020) on some 2017MY Sportage (QL) vehicles produced from December 10, 2015 through December 15, 2016. Over time and extended use, the door latches may not function properly, and the doors may not open when the outside handle is pulled. (The doors can be opened by pulling any inside handle, provided the rear door child safety locks are not engaged.)
WTY2020_REIMB2021-03-24. Service bulletin. WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY020_QA2021-03-24. Service bulletin. WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY020).
WTY020_OWNR2021-03-24. Service bulletin. WARRANTY EXTENSION: OWNER NOTIFICATION - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage for the door latches, for original and subsequent owners of certain 2017 MY Sportage vehicles, from 5-years/60,000-miles to 10-years/unlimited-miles starting from the date the vehicle was first put into service. Kia has determined that over time and extended use, the door latches may not function properly when the outside handle is pulled. If the door latch is not functioning properly, the door may not open. The door(s) can be opened by pulling the inside handle (provided the rear door child safety locks are not engaged).
WTY020_DP2021-03-24. Service bulletin. WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - Kia Motors America, Inc. is extending the warranty coverage for the door latches, for the original or subsequent owners of certain 2017 MY Sportage vehicles, from 5-years/60,000-miles to 10-years/unlimited-miles starting from the date the vehicle was first put into service. Kia has determined that, over time and extended use, the door latches may not function properly when the outside handle is pulled. If the door latch is not functioning properly, the door may not open. The door(s) can be opened by pulling any inside handle, provided the rear door child safety locks are not engaged.
TSB_BOD1362020-12-04. Service bulletin. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR LATCH REPLACEMENT (SA229) - This bulletin provides the procedure to replace the door latches on certain Sportage (QL) vehicles, produced from December 10, 2015 through March 11, 2016, which may exhibit an intermittent illumination of the door ajar warning lamp.
PS5512018-04-16. Service bulletin. PITSTOP - RATTLE NOISE FROM REAR OF THE VEHICLE (PS551) - This Pitstop contains information regarding a rattle type noise heard from the rear of the vehicle when closing a door or trunk on some 2016MY-2018MY vehicles.
TSB-GEN0852017-08-02. Service bulletin. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?