Service bulletin SGI17-50
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10189260 |
| Published by NHTSA | 2021-03-22 |
| Manufacturer's number | SGI17-50 |
| Manufacturer's date | 2017-11-15 |
| NHTSA component | BACK OVER PREVENTION:DISPLAY FUNCTION |
NHTSA's summary
In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affected Vehicle Range: - System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD), with an error message may be displayed on the Touchscreen. - Touchscreen does not refresh. - Touchscreen fails to reboot after recently being turned OFF. - CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. - Media Player - when ripping CDs to the Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. - No sound while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. - Voice - poor performance. - Internet - no response.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Backup camera
| LAND ROVER RANGE ROVER EVOQUE | 2018 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| N102 UPS8017-1bN | 2021-03-22. Service bulletin. Jaguar Land Rover (JLR) has developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. This software upgrade is designed to enhance the robustness of the following features and functions: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen. ? Touchscreen does not refresh. ? Touchscreen fails to reboot after recently being turned OFF. ? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. ? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. ? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. ? Voice - poor performance. ? Internet - no response. |
|---|---|
| LTB00823NAS2 | 2021-03-15. Service bulletin. A ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient temperatures. |
| LTB01108NAS2 | 2021-03-15. Service bulletin. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted. |
| LTB00738NAS4 | 2021-03-15. Service bulletin. The front bumper cover may crack where it meets the front fender. |
| SSM73640 | 2021-03-15. Service bulletin. Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint. |
| LTB00928NAS2 | 2018-07-02. Service bulletin. After selecting Reverse (R), the Rear View Camera (RVC) image displayed on the Touchscreen may appear misted or foggy. |
| LTB01029NAS2 | 2018-05-14. Service bulletin. A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. |