Service bulletin SVC-TSB-17-003
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10189240 |
| Published by NHTSA | 2021-03-22 |
| Manufacturer's number | SVC-TSB-17-003 |
| Manufacturer's date | 2017-12-18 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
With data from field testing we found that the small wiring harness that connects the Charge Port connector (where the charger?s plug is inserted into the bike) and the Direct Current Charge Port (DCCP) might have the ability to wick water from the Charge Port connector down to the DCCP. In this case moisture in the connecrtor is causing a "short" that the Redshift's ECU could sense. This will cause the Redshift to not accept a charge.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| ALTA REDSHIFT MXR | 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 18V502000 | 2018-07-31. ELECTRICAL SYSTEM:SOFTWARE |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SVC-ESB-17-001 | 2021-03-22. Service bulletin. Through ongoing testing, Alta has discovered that off-bike chargers shipped with 2017 Redshift MX (VINs below) can exceed the current rating of a standard 15A 120VAC outlet as found in many homes. Exceeding the current rating of the outlet may cause the building wiring or plug to overheat, potentially leading to a fire. |
|---|---|
| SVC-ESB-18-003 | 2018-09-17. Service bulletin. Update firmware to avoid brown-out of accessory module |
| SVC-TSB-18-001 | 2018-09-17. Service bulletin. Replace battery packs with manufacturing defect (weaker) |
| SVC-TSB-17-003 | 2018-09-17. Service bulletin. Replace a harness by a waterproof version |
| SVC-TSB-17-002 | 2018-09-17. Service bulletin. Replace battery packs with manufacturing defect (weaker) |
| SVC-ESB-17-001 | 2018-09-17. Service bulletin. Reducing the current rating of the offboard charger (from 15A to 12A) |