# Service bulletin SVC\-TSB\-17\-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10189239
- Published by NHTSA: 2021\-03\-22
- Manufacturer's number: SVC\-TSB\-17\-002
- Manufacturer's date: 2017\-10\-05
- NHTSA component: LANE DEPARTURE; POWER TRAIN

## NHTSA's summary

Through our ongoing testing we have determined that a small amount of Alta Redshift 5.8 Battery packs were produced in such a way that an individual connection between cells might fail. If this failure happens, a loss of overall charge and overall power might be noticed. The machine wouldn?t necessarily throw a fault warning nor would it stop providing forward motion. It is plausible that a customer could be riding the bike and not even notice that this failure mode has occurred.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10189239-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10189239-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Transmission and driveline

## Vehicles listed

- 2017 to 2019 ALTA REDSHIFT MXR

JSON: [/v1/bulletins/10189239](/v1/bulletins/10189239)

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