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Service bulletin SVC-TSB-17-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189239
Published by NHTSA2021-03-22
Manufacturer's numberSVC-TSB-17-002
Manufacturer's date2017-10-05
NHTSA componentLANE DEPARTURE; POWER TRAIN

NHTSA's summary

Through our ongoing testing we have determined that a small amount of Alta Redshift 5.8 Battery packs were produced in such a way that an individual connection between cells might fail. If this failure happens, a loss of overall charge and overall power might be noticed. The machine wouldn?t necessarily throw a fault warning nor would it stop providing forward motion. It is plausible that a customer could be riding the bike and not even notice that this failure mode has occurred.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Transmission and driveline

Vehicles listed
ALTA REDSHIFT MXR2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.