# Service bulletin SSM73640

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10189028
- Published by NHTSA: 2021\-03\-15
- Manufacturer's number: SSM73640
- Manufacturer's date: 2017\-11\-23
- NHTSA component: BACK OVER PREVENTION; ENGINE

## NHTSA's summary

Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti\-roll bar \(ARB\) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10189028-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10189028-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Engine, Backup camera

## Vehicles listed

- 2016 LAND ROVER DISCOVERY
- 2017 to 2018 LAND ROVER DISCOVERY
- 2015 LAND ROVER DISCOVERY SPORT
- 2014 to 2018 LAND ROVER RANGE ROVER EVOQUE
- 2018 LAND ROVER RANGE ROVER VELAR

## Other bulletins for the same vehicles and component

- [LTB00525NAS1](/bulletins/10224545.md), 2022-10-24, Service bulletin: BACK OVER PREVENTION. Technical Bulletin: Creak Noise From Door/Body Seal \(Onwards\)
- [DVD13605](/bulletins/10224440.md), 2022-10-24, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; BACK OVER PREVENTION:SOFTWARE. Land Rover Diagnostics Software Update. Dealer Data Update
- [SGI17\-50](/bulletins/10189260.md), 2021-03-22, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affected Vehicle Range: \- System unable to read Compact Discs \(CD\) and/or Digital Versatile Discs \(DVD\), with an error message may be displayed on the Touchscreen. \- Touchscreen does not refresh. \- Touchscreen fails to reboot after recently being turned OFF. \- CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. \- Media Player \- when ripping CDs to the Solid State Drive \(SSD\), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. \- No sound while operating the Global Navigation Satellite System \(GNSS\) with the Touchscreen. \- Voice \- poor performance. \- Internet \- no response.
- [N102 UPS8017\-1bN](/bulletins/10189259.md), 2021-03-22, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. Jaguar Land Rover \(JLR\) has developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. This software upgrade is designed to enhance the robustness of the following features and functions: ? System unable to read Compact Discs \(CD\) and/or Digital Versatile Discs \(DVD\) with an error message may be displayed on the Touchscreen. ? Touchscreen does not refresh. ? Touchscreen fails to reboot after recently being turned OFF. ? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. ? Media Player \- when ripping CDs to Solid State Drive \(SSD\), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. ? No sound can be heard while operating the Global Navigation Satellite System \(GNSS\) with the Touchscreen. ? Voice \- poor performance. ? Internet \- no response.
- [SSM73587](/bulletins/10189226.md), 2021-03-22, Service bulletin: BACK OVER PREVENTION. Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning \(HVAC\) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes \(DTCs\) stored in the \(HVAC\) module.
- [LTB00823NAS2](/bulletins/10189059.md), 2021-03-15, Service bulletin: BACK OVER PREVENTION; SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). A ' creak' noise from the front suspension stabilizer bar bushing\(s\) may be evident at lower ambient temperatures.
- [LTB01134NAS1](/bulletins/10189058.md), 2021-03-15, Service bulletin: BACK OVER PREVENTION. A creak noise may be evident from the center of the instrument panel.
- [LTB01108NAS2](/bulletins/10189057.md), 2021-03-15, Service bulletin: BACK OVER PREVENTION. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application \(ICA\) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop\-up message displayed when selecting reverse \(R\). ? Screen blank when restarting the vehicle after an immediate shut\-down. ? 'DVD Disc Error' is displayed on the Touchscreen \(TS\) after a Digital Versatile Disc \(DVD\) is inserted.
- [LTB00738NAS4](/bulletins/10189056.md), 2021-03-15, Service bulletin: BACK OVER PREVENTION. The front bumper cover may crack where it meets the front fender.
- [SSM73955 Attachm](/bulletins/10144537.md), 2018-09-17, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: OTHER; STRUCTURE:BODY. Issue: Range Rover Velar Customers may report that the Front Park Distance Control \(PDC\) Sensors are activated although no obstacle is evident. Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example

JSON: [/v1/bulletins/10189028](/v1/bulletins/10189028)

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