# Service bulletin SB\-21\-17\-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10189009
- Published by NHTSA: 2021\-03\-15
- Manufacturer's number: SB\-21\-17\-002
- Manufacturer's date: 2021\-02\-04
- NHTSA component: STRUCTURE

## NHTSA's summary

The grounding path conductivity for some Model Y front body controller modules might cause the vehicle touchscreen to display an erroneous ?Hood latch sensor requires service? message. This condition will not affect any functions of the frunk latch.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10189009-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10189009-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2019 TESLA MODEL S
- 2020 TESLA MODEL Y

## Recalls for the same vehicles and component

- [2021783](/recalls/tc/2021783.md), 2021-12-21: Structure

## Other bulletins for the same vehicles and component

- [SB\-24\-11\-006](/bulletins/11009771.md), 2024-11-05, Service bulletin: STRUCTURE:BODY. On certain Model Y vehicles, the LH and/or RH rear primary body seals might cause wind noise in the cabin.
- [SB2310003](/bulletins/10247838.md), 2023-12-26, Service bulletin: STRUCTURE:BODY:HATCHBACK/LIFTGATE. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
- [SB2320002R6](/bulletins/10243082.md), 2023-10-02, Service bulletin: STRUCTURE. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System \(OCS\) installed in the front passenger seat before servicing its subcomponents.
- [SB2320002R5](/bulletins/10240953.md), 2023-08-21, Service bulletin: STRUCTURE. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System \(OCS\) installed in the front passenger seat before servicing its subcomponents.
- [SB2320002R4](/bulletins/10240946.md), 2023-08-21, Service bulletin: STRUCTURE. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System \(OCS\) installed in the front passenger seat before servicing its subcomponents.
- [SB\-23\-10\-003 R2](/bulletins/10235970.md), 2023-05-08, Service bulletin: STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
- [SB\-23\-10\-003 R1](/bulletins/10235967.md), 2023-05-08, Service bulletin: STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
- [SB\-23\-10\-003](/bulletins/10235963.md), 2023-05-08, Service bulletin: STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
- [SB\-21\-12\-003](/bulletins/10194275.md), 2021-05-24, Service bulletin: VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; EQUIPMENT. Some Model Y vehicles equipped with auto\-dimming door mirror glass have difficulty adjusting the LH door mirror to extreme vertical angles.
- [SB\-20\-10\-003](/bulletins/10178414.md), 2020-08-10, Service bulletin: STRUCTURE. On some Model Y vehicles, front fascias with an injection date in a certain date range might have potential delamination/peeling issues.

JSON: [/v1/bulletins/10189009](/v1/bulletins/10189009)

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