# Service bulletin 18\-015\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10188807
- Published by NHTSA: 2021\-03\-15
- Manufacturer's number: 18\-015\-21
- Manufacturer's date: 2021\-02\-05
- NHTSA component: POWER TRAIN

## NHTSA's summary

Flash: Powertrain Control Module \(PCM\) Updates This bulletin involves reprogramming the Engine Control Module \(ECM\) / Powertrain Control Module \(PCM\) with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set:P20E8\-00 \- Reductant Pressure Too Low. P0301\-00 \- Cylinder 1 Misfire\(Sym Cam Pump Only\). P0302\-00 \- Cylinder 2 Misfire\(Sym Cam Pump Only\). P0303\-00 \- Cylinder 3 Misfire\(Sym Cam Pump Only\). P0304\-00 \- Cylinder 4 Misfire\(Sym Cam Pump Only\). P0305\-00 \- Cylinder 5 Misfire\(Sym Cam Pump Only\). P0306\-00 \- Cylinder 6 Misfire\(Sym Cam Pump Only\). P1C54\-00 \- SCR NOx Catalyst Missing. P242F\-00 \- Diesel Particulate Filter Restriction \- Ash Accumulation\(68RFE Only\). P2463\-00 \- Diesel Particulate Filter Restriction \- Soot Accumulation Bank 1\(68RFE Only\). P1451\-00 \- Diesel Particulate Filter System Performance\(68RFE Only\). P0299\-00 \- Turbocharger Underboost. P2706\-00 \- MS Solenoid Circuit \(68RFE Only\). P1D73\-00 \- AGS Performance. P061B \- Internal Control Module Torque Calculation Performance. P064B\-00 \- PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off \(PTO\) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow \(MAF\) data parameter improvement. Enabling wiTECH Particulate Matter \(PM\) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter \(AGS\) quality enhancements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188807-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188807-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Trouble codes named

P0299, P0301, P0302, P0303, P0304, P0305, P0306, P061B, P064B, P1451, P1C54, P1D73, P20E8, P242F, P2463, P2706

## Vehicles listed

- 2020 RAM 3500
- 2020 RAM 4500

## Recalls for the same vehicles and component

- [2022644](/recalls/tc/2022644.md), 2022-11-10: Powertrain
- [22V835000](/recalls/nhtsa/22V835000.md), 2022-11-10: POWER TRAIN:AUTOMATIC TRANSMISSION
- [2020025](/recalls/tc/2020025.md), 2020-01-24: Powertrain
- [20V043000](/recalls/nhtsa/20V043000.md), 2020-01-24: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [21\-039\-26](/bulletins/11032827.md), 2026-05-20, Service bulletin: POWER TRAIN. Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P0731\-00 \- Gear 1 Shift Incorrect Ratio \(This DTC will set during a key cycle and shifting into Drive\). Customers must also comment on the following: ● The transmission will not shift into or out of 1st \- 4th gears. 5th and reverse gears are still available This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub\-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure
- [21\-039\-26](/bulletins/11032650.md), 2026-05-13, Service bulletin: POWER TRAIN. Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P0731\-00 \- Gear 1 Shift Incorrect Ratio \(This DTC will set during a key cycle and shifting into Drive\). Customers must also comment on the following: ● The transmission will not shift into or out of 1st \- 4th gears. 5th and reverse gears are still available This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub\-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure
- [S2621000003 REV.A](/bulletins/11030138.md), 2026-03-18, Service bulletin: POWER TRAIN. The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75\-PHEV, 8HP75\-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
- [S2516000001](/bulletins/11024577.md), 2025-10-29, Service bulletin: POWER TRAIN. Driveline Vibration. Prop Shaft Diagnostic Information.
- [9100642](/bulletins/11021844.md), 2025-08-13, Service bulletin: POWER TRAIN. When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case \#S2508000062 prior to replacement of Transfer Case shift motor.
- [03\-001\-25 REV. A](/bulletins/11014369.md), 2025-02-19, Service bulletin: POWER TRAIN; UNKNOWN OR OTHER. "Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft."
- [03\-001\-25](/bulletins/11014157.md), 2025-02-11, Service bulletin: POWER TRAIN. "Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft"
- [9100393 Rev 1](/bulletins/11013489.md), 2025-02-03, Service bulletin: POWER TRAIN. TRANSFER CASE BW 44\-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.
- [102307](/bulletins/11012351.md), 2025-01-06, Service bulletin: POWER TRAIN. GEAR \- REACTION SUN
- [102387](/bulletins/11012318.md), 2025-01-04, Service bulletin: POWER TRAIN. SEAL \- OUTPUT SHAFT

JSON: [/v1/bulletins/10188807](/v1/bulletins/10188807)

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