# Service bulletin N23050813

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10188696
- Published by NHTSA: 2021\-03\-15
- Manufacturer's number: N23050813
- Manufacturer's date: 2013\-05\-08
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\)

## NHTSA's summary

New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC \(Chrysler\) announced a safety recall on certain 2005 \- 2010 model year \(WK\) Jeep Grand Cherokee and \(XK\) Jeep Commander vehicles equipped with a Quadra\-Drive II or Quadra\-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module \(FDCM\) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10188696-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10188696-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Transmission and driveline, Transfer case

## Vehicles listed

- 2005 JEEP COMMANDER
- 2006 to 2010 JEEP COMMANDER
- 2005 to 2010 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [13V175000](/recalls/nhtsa/13V175000.md), 2013-05-07: ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\)

## Other bulletins for the same vehicles and component

- [9004178](/bulletins/10220015.md), 2022-09-15, Service bulletin: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\). DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- [9004178](/bulletins/10169163.md), 2019-12-16, Service bulletin: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\). DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- [CSN\-P\-73](/bulletins/10058278.md), 2015-08-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\). FIAT CHRYSLER: TSB HAS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. WHEN SHIFTING OUT OF CURRENT SELECTED MODE, FINAL DRIVE CONTROL MODULE \(FDCM\) SOFTWARE CAUSES SERVICE 4WD LIGHT TO ILLUMINATE AND SWITCHING OUT OF 4WD FAILS AND NEEDS REPROGRAMMING. MODEL 2005\-2010 JEEP GRAND CHEROKEE, JEEP COMMANDER. \*PE
- [0427](/bulletins/10010568.md), 2004-12-02, Service bulletin: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\). NEW VENTURE GEAR 140/245 TRANSFER CASE FAST FEEDBACK PROGRAM. WARRANTY PLANNING \& ADMINISTRATION. \*TT

JSON: [/v1/bulletins/10188696](/v1/bulletins/10188696)

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