# Service bulletin 08\-032\-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10188669
- Published by NHTSA: 2021\-03\-15
- Manufacturer's number: 08\-032\-13
- Manufacturer's date: 2013\-05\-08
- NHTSA component: EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re\-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10188669-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10188669-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2011 to 2013 CHRYSLER 300
- 2011 to 2013 DODGE CHARGER
- 2011 to 2013 DODGE JOURNEY

## Other bulletins for the same vehicles and component

- [18\-088\-16](/bulletins/10217741.md), 2022-08-15, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: · \*\*P0335 \- Crankshaft Position Sensor Circuit. · P2610 \- PCM Internal Engine Off Timer Performance. · P0456 \- EVAP System Small Leak \(Sales Code ERB\).\*\* · U0140 \- Lost Communication With Body Control Module \- \(BCM\) \(VF, LD, LX vehicles only\). · P0606 \- Internal Control Processor.
- [24\-005\-17](/bulletins/10217488.md), 2022-08-08, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE \(ACCM\); ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; PARKING BRAKE; EQUIPMENT; BACK OVER PREVENTION. Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning \(HVAC\) Module with the latest available software. Some customers may notice one of the following:The Defrost button has to be pressed twice to activate the system. The Automatic Temperature Control \(ATC\)/ Manual Temperature Control \(MTC\) controller may lose its configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every two secondsand updated it if the last data saved in memory is different from what is being received on the CAN bus to correct this issue \(2011 Only\).
- [08\-032\-12 REV. A](/bulletins/10216337.md), 2022-07-25, Service bulletin: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:CHARGER LOW VOLTAGE BATTERY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re\-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
- [08\-013\-13 REV. A](/bulletins/10215798.md), 2022-07-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin involves reconfiguring the vheicle display the passive entry Enable/Disable feature on the menu screen.
- [1807415 REV A](/bulletins/10215168.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain Diagnostic And System Enhancements.
- [21\-005\-13](/bulletins/10188678.md), 2021-03-15, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. FLASH: MIL Illumination For P0730 \- Incorrect Gear Ratio This bulletin involves updating the Transmission Control Module \(TCM\) software. Customers may indicate that the MIL is illuminated and/or the transmission went into limp\-in. Upon further investigation, Diagnostic Trouble Code \(DTC\) P0730 \- Incorrect Gear Ratio is either active or stored in the PCM?s memory.
- [08\-114\-15 REV A](/bulletins/10159965.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [18\-086\-15 REV A](/bulletins/10159949.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code \(DTCs\) in the PCM: ? U0140 \- Lost Communication With Body Control Module \(BCM\) \(VF, LD, LX Vehicles only\). ? P0606 \- Internal Control Processor.
- [18\-089\-15](/bulletins/10159948.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Diagnostic And System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more one of the following Diagnostic Trouble Codes \(DTCs\) set in the Powertrain Control Module \(PCM\): ? U0140 \- Lost Communication With Body Control Module. ? P0456 \- Evap System Small Leak.
- [18\-067\-15 REV A](/bulletins/10159945.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: PCM Software Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) set in the Powertrain Control Module \(PCM\): ? U0140 \- Lost Communication With Body Control Module. ? U0401 \- Implausible Data Received From ECM/PCM. ? P0441 \- Evap Purge System Performance. ? P0340 \- Camshaft Position Sensor Circuit \- Bank 1 Sensor 1. This software update also has improvements for fuel pump relay cycling during remote starts.

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