# Service bulletin 12\-309\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10188198
- Published by NHTSA: 2021\-03\-04
- Manufacturer's number: 12\-309\-21
- Manufacturer's date: 2021\-02\-25
- NHTSA component: EQUIPMENT; STRUCTURE

## NHTSA's summary

This bulletin announces a design change made to the replacement front console box cover.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188198-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188198-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2013 to 2020 SUBARU BRZ

## Recalls for the same vehicles and component

- [12V254000](/recalls/nhtsa/12V254000.md), 2012-06-05: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## Other bulletins for the same vehicles and component

- [13\-108\-25](/bulletins/11022304.md), 2025-09-02, Service bulletin: STRUCTURE:BODY. This bulletin provides information on paint codes for vehicles in the 2026 line up.
- [15\-256\-19R](/bulletins/10252542.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides information on a new reprogramming procedure \(FOTA\) to optimize the Harman Gen 3.1 Audio and Navigation head units \(H/U\) utilized in the models as listed.
- [15\-236\-18R](/bulletins/10252541.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- [15\-242\-19R](/bulletins/10252492.md), 2024-04-03, Service bulletin: EQUIPMENT. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.
- [15\-219\-18R](/bulletins/10252491.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
- [15\-256\-19R](/bulletins/10249605.md), 2024-02-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This bulletin provides information on a new reprogramming procedure \(FOTA\) to optimize the Harman Gen 3.1 Audio and Navigation head units \(H/U\) utilized in the models as listed.
- [15\-236\-18R](/bulletins/10248193.md), 2024-01-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- [15\-211\-17R](/bulletins/10246104.md), 2023-12-05, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.
- [15\-266\-20R](/bulletins/10244903.md), 2023-11-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS. This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
- [15\-236\-18R](/bulletins/10244889.md), 2023-11-06, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed

JSON: [/v1/bulletins/10188198](/v1/bulletins/10188198)

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