# Service bulletin SSM75291

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10188091
- Published by NHTSA: 2021\-03\-03
- Manufacturer's number: SSM75291
- Manufacturer's date: 2021\-02\-24
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

A software issue in the Transmission Control Module \(TCM\) causes the vehicle to stay awake indefinitely with potential to cause excessive battery drain or a completely discharged vehicle battery.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188091-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188091-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2021 JAGUAR XE
- 2021 JAGUAR XF

## Other bulletins for the same vehicles and component

- [H474 Jaguar 20MAR26](/bulletins/11031091.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete
- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_JUL2025\_32](/bulletins/11021652.md), 2025-08-07, Other: ELECTRICAL SYSTEM. Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
- [TUCC\_JUN2025\_43](/bulletins/11020207.md), 2025-07-06, Other: ELECTRICAL SYSTEM. The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SA Owner Letter H447](/bulletins/11016655.md), 2025-04-07, Other: ELECTRICAL SYSTEM. Door zone module \- quiescent drain
- [SSM76281](/bulletins/11015354.md), 2025-03-07, Other: ELECTRICAL SYSTEM. Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
- [Jaguar\_H474\_21FEB25](/bulletins/11015289.md), 2025-03-07, Other: ELECTRICAL SYSTEM. A concern has been identified where certain vehicles are failing to complete Software Over The Air \(SOTA\) updates, specifically Vehicle Domain Controller \(VDC\) PIVI and Gateway Module A \(GWM\). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
- [Jaguar\_H451\_20DEC24](/bulletins/11012685.md), 2025-01-08, Other: ELECTRICAL SYSTEM. Near Field Sensing Module \(NFSM\) Wired Updates
- [Jaguar\_H451\_15NOV24](/bulletins/11011530.md), 2024-12-06, Other: ELECTRICAL SYSTEM. Near Field Sensing Module \(NFSM\) Wired Updates

JSON: [/v1/bulletins/10188091](/v1/bulletins/10188091)

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