# Service bulletin SA\-015\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10188026
- Published by NHTSA: 2021\-03\-03
- Manufacturer's number: SA\-015\-21
- Manufacturer's date: 2021\-02\-02
- NHTSA component: VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

Some customers may complain that the Blind Spot Monitoring \(BSM\) system is inoperative. The symptoms may include: When the ignition is switched ON, the warning indicator light turns ON momentarily and then turns off after a few seconds. The BSM system does not operate after 1st key cycle \(cold soak\), No DTCs stored in memory, BSM system will function normally after 2nd key cycle and the vehicle is driven on the street

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188026-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10188026-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors

## Vehicles listed

- 2016 to 2019 MAZDA CX\-3
- 2016 to 2021 MAZDA MX\-5

## Recalls for the same vehicles and component

- [2023391](/recalls/tc/2023391.md), 2023-07-14: Visual System

## Other bulletins for the same vehicles and component

- [09\-027\-25](/bulletins/11021386.md), 2025-08-05, Service bulletin: VISIBILITY/WIPER; UNKNOWN OR OTHER. Some vehicles may exhibit the inner cloth \(A\) falling down at the rear end causing a poor appearance and obstructing the view of the back window.
- [09\-034\-24](/bulletins/11003223.md), 2024-07-04, Service bulletin: VISIBILITY/WIPER; STRUCTURE:BODY. Some vehicles may exhibit the inner cloth \(A\) falling down at the rear end causing a poor appearance and obstructing the view of the back window. This is caused by: CASE A: The J\-hook binding holding the inner cloth coming loose because the convertible top is opened/closed a lot or from high ambient temperatures. CASE B: After the previous improvement carried out at the supplier since January 19, 2016, some J\-hooks have still been found coming loose to bind and hold the inner cloth during the assembly process. To correct the problem: CASE A: Two top\-protector clips have been additionally installed to both side edges of the J\-hook to prevent the J\-hook from loosening and separating. CASE B: An improved inspection process has been started at the supplier to check the appearance of the inner cloth after installation of the clip.
- [SA\-027\-24](/bulletins/10254187.md), 2024-05-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; UNKNOWN OR OTHER. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- [SA\-008\-24](/bulletins/10251368.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- [09\-003\-23b](/bulletins/10248385.md), 2024-01-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about infotainment center display: Center display touchscreen operates by itself \(Ghost Touch\). The film of the center display may be peeled off. White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts.
- [01\-007\-23a](/bulletins/10246121.md), 2023-12-05, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The Mazda DCA\-8000 is required for all warranty battery testing. If the Mazda DCA\-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- [SA\-032\-23a](/bulletins/10244679.md), 2023-11-02, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- [SA\-039\-23a](/bulletins/10243569.md), 2023-10-05, Service bulletin: STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.
- [09\-032\-23](/bulletins/10243551.md), 2023-10-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION. SERVICE BULLETIN 09\-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G \(“2014\-2018 MAZDA3 AND 2016\-2021 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”\).
- [09\-031\-20b](/bulletins/10240431.md), 2023-08-04, Service bulletin: VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally.

JSON: [/v1/bulletins/10188026](/v1/bulletins/10188026)

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