# Service bulletin 08\-068\-20 REV. C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187715
- Published by NHTSA: 2021\-03\-01
- Manufacturer's number: 08\-068\-20 REV. C
- Manufacturer's date: 2020\-12\-19
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive\(s\) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition \(VR\), it will not recognize these locations.VR can not find street names / location in Catalan language \(present in Barcelona area and nearby\). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live\>Jeep Skills\>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform \(CVP\) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts\(audio chimes will continue to function along with the touchscreen beeps\). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay® for rear facing second row USB ports \(2018\). Radio may reset, turn itself off and then back on again \(2018\). Radio display screen lock up \(2018\). Park assist chime will continue to chime after the vehicle is turned off \(2018\). Radio will display the incorrect speed limit in kph when approaching a road speed camera \(2018\). After a key cycle, the radio language may change to Italian \(2018\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187715-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187715-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2018 to 2020 JEEP COMPASS

## Recalls for the same vehicles and component

- [18V524000](/recalls/nhtsa/18V524000.md), 2018-08-09: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- [17V740000](/recalls/nhtsa/17V740000.md), 2017-11-21: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [08\-323\-26](/bulletins/11036745.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C2260\-63 \- ECU Internal Performance \- Circuit Component Protection Time\-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
- [9100835](/bulletins/11033957.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000040](/bulletins/11033896.md), 2026-06-16, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- [08\-208\-26 REV. A](/bulletins/11032842.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
- [08\-208\-26](/bulletins/11032824.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
- [08\-208\-26](/bulletins/11032647.md), 2026-05-13, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
- [S2523000003 REV.A](/bulletins/11031688.md), 2026-04-29, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Door Latch, Handle And Ajar Additional Service Information.
- [08\-075\-26 REV. A](/bulletins/11031423.md), 2026-04-22, Service bulletin: ELECTRICAL SYSTEM. Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water \(such as rain, or the water from a vehicle wash\). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight \(i.e. a warm humid day followed by clear cool night\). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
- [S1408000384 REV.J](/bulletins/11030035.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On

JSON: [/v1/bulletins/10187715](/v1/bulletins/10187715)

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