# Service bulletin 09\-013\-20 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187706
- Published by NHTSA: 2021\-03\-01
- Manufacturer's number: 09\-013\-20 REV. A
- Manufacturer's date: 2020\-12\-12
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; ENGINE

## NHTSA's summary

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set:P0301 \- Cylinder 1 Misfire. P0302 \- Cylinder 2 Misfire. P0303 \- Cylinder 3 Misfire. P0304 \- Cylinder 4 Misfire. P0305 \- Cylinder 5 Misfire. P0306 \- Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187706-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187706-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine, Equipment and accessories, Ignition, Spark plugs

## Trouble codes named

P0301, P0302, P0303, P0304, P0305, P0306

## Vehicles listed

- 2020 to 2021 CHRYSLER PACIFICA
- 2020 to 2021 DODGE DURANGO
- 2021 JEEP GLADIATOR
- 2020 to 2021 JEEP GRAND CHEROKEE
- 2021 JEEP WRANGLER
- 2021 RAM 1500

## Other bulletins for the same vehicles and component

- [S2308000150](/bulletins/10248896.md), 2024-01-16, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:IGNITION. No Start, No Crank
- [0809523](/bulletins/10236921.md), 2023-05-30, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Flash: Radio Frequency Hub Module \(RFHM\) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
- [S2308000003](/bulletins/10231727.md), 2023-02-13, Service bulletin: ELECTRICAL SYSTEM:IGNITION. When Performing The HCP/AHCP Combo Flash, The AHCP Portion May Fail
- [S2208000159](/bulletins/10225986.md), 2022-11-07, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:SENSOR. Error 715 ? Not A Valid Market Message Received In wiTECH When Trying To Program An Immobilizer Component
- [S2108000109](/bulletins/10223406.md), 2022-10-17, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Remote Key Fobs Only Work In Close Range
- [S2108000109](/bulletins/10223246.md), 2022-10-17, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Remote Key Fobs Only Work In Close Range
- [S2008000113](/bulletins/10221813.md), 2022-09-26, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- [0805521](/bulletins/10221188.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
- [9004307](/bulletins/10221101.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. TRANSMITTER, Integrated Key FOB Due to a global semiconductor shortage, service availability of this part is limited. To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available. On some 2021 vehicles, they will be sold with only one FOBIK, and will have sales code ?GXZ?. For these vehicles a CSN \(Customer Satisfaction Notification\) will be released to replace the FOBIK once supply is available. A unique part number will be used for this campaign. For these vehicles, only order a replacement FOBIK in a vehicle down situation. Due to the global shortage, once service inventory of this part is depleted, there may not be any additional parts available for service for an extended period of time. This may cause customer dissatisfaction and extended vehicle down time. We appreciate everyone?s consideration and cooperation to only order this part in a vehicle down situation.
- [S2108000202](/bulletins/10219977.md), 2022-09-15, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. SOS Call Unavailable Message Displayed At Key On

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