# Service bulletin 23\-038\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187688
- Published by NHTSA: 2021\-03\-01
- Manufacturer's number: 23\-038\-20
- Manufacturer's date: 2020\-12\-05
- NHTSA component: SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

## NHTSA's summary

Active Head Restraint \(AHR\) Inadvertent Deployment \- X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187688-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187688-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2010 CHRYSLER SEBRING
- 2010 DODGE JOURNEY

## Other bulletins for the same vehicles and component

- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [S2209000004](/bulletins/10227983.md), 2022-12-19, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- [9003220](/bulletins/10224887.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. RES / RHA / REB Radios That Support Bluetooth and Hands\-Free 1. For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Hands Free Module \(and associated components\) are the systems responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis. Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)
- [9002201](/bulletins/10224699.md), 2022-10-24, Service bulletin: EQUIPMENT. Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback
- [9003681](/bulletins/10224693.md), 2022-10-24, Service bulletin: EQUIPMENT. Restraints Information Sheet \(I\-Sheet\) has been added to Star Parts. Print I\-Sheet for technician use.
- [2302720](/bulletins/10224075.md), 2022-10-17, Service bulletin: SEATS. Active Head Restraint \(AHR\) Inadvertent Deployment \- X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- [69912](/bulletins/10224057.md), 2022-10-17, Service bulletin: SEATS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-20\-16 \(X84\) Active Head Restraint \- Select 2010\-2018 Dodge Journey \(JC\) and 2010\-2014 Dodge Avenger/Chrysler 200 \(JS\)
- [3100619](/bulletins/10220097.md), 2022-09-15, Service bulletin: STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- [68018095A](/bulletins/10219732.md), 2022-09-15, Service bulletin: EQUIPMENT. HVAC Distribution Housing
- [78](/bulletins/10217736.md), 2022-08-15, Service bulletin: SEAT BELTS; Tether, Lower Anchor \(on car seat or vehicle\); EQUIPMENT. STAR Center News No. 78 \- Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds \(child weight\) the new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.

JSON: [/v1/bulletins/10187688](/v1/bulletins/10187688)

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