# Service bulletin 23\-037\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187683
- Published by NHTSA: 2021\-03\-01
- Manufacturer's number: 23\-037\-20
- Manufacturer's date: 2020\-12\-05
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SEATS

## NHTSA's summary

Active Head Restraint \(AHR\) Inadvertent Deployment \- X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187683-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187683-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2011 DODGE CARAVAN

JSON: [/v1/bulletins/10187683](/v1/bulletins/10187683)

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