# Service bulletin 71060

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187665
- Published by NHTSA: 2021\-03\-01
- Manufacturer's number: 71060
- Manufacturer's date: 2020\-12\-17
- NHTSA component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

## NHTSA's summary

Warranty Bulletin D\-20\-19 \(X87\) Active Head Restraint \- Select 2012\-2017 Dodge Grand Caravan/Chrysler Town \& Country \(RT\) \(Rev. B\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187665-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187665-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2012 to 2016 CHRYSLER TOWN AND COUNTRY
- 2017 CHRYSLER TOWN AND COUNTRY
- 2012 to 2017 DODGE GRAND CARAVAN

## Recalls for the same vehicles and component

- [2018439](/recalls/tc/2018439.md), 2018-08-21: Seats And Restraints
- [16V300000](/recalls/nhtsa/16V300000.md), 2016-05-16: SEATS:MID/REAR ASSEMBLY
- [2016218](/recalls/tc/2016218.md), 2016-05-12: Seats And Restraints

## Other bulletins for the same vehicles and component

- [9100456](/bulletins/11010954.md), 2024-12-03, Service bulletin: SEATS. Incoming Vehicles with Deployed Active Head Rest \(AHR\) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
- [2303020](/bulletins/10224077.md), 2022-10-17, Service bulletin: SEATS. Active Head Restraint \(AHR\) Inadvertent Deployment \- X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- [09\-001\-13](/bulletins/10216395.md), 2022-07-25, Service bulletin: SEATS. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- [TS\-WI\-0290](/bulletins/10144752.md), 2018-09-17, Service bulletin: SEATS. Service Bulletin sent to all dealers to inspect L\-track bolts for correct torque and to incorporate torque check as part of regular maintenance

JSON: [/v1/bulletins/10187665](/v1/bulletins/10187665)

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