# Service bulletin SM 11\-2021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187513
- Published by NHTSA: 2021\-03\-04
- Manufacturer's number: SM 11\-2021
- Manufacturer's date: 2021\-02\-17
- NHTSA component: EQUIPMENT

## NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10187513-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10187513-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 to 2021 AUDI Q3
- 2019 to 2021 VOLKSWAGEN ARTEON
- 2016 to 2019 VOLKSWAGEN E\-GOLF
- 2018 to 2021 VOLKSWAGEN GOLF
- 2018 to 2021 VOLKSWAGEN GTI
- 2016 to 2021 VOLKSWAGEN TIGUAN

## Recalls for the same vehicles and component

- [22V514000](/recalls/nhtsa/22V514000.md), 2022-07-20: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [20V372000](/recalls/nhtsa/20V372000.md), 2020-06-24: EQUIPMENT:OTHER:LABELS
- [19V241000](/recalls/nhtsa/19V241000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [A9124992073629\_1](/bulletins/10253289.md), 2024-05-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
- [A9124022062466\_5](/bulletins/10254054.md), 2024-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. This bulletin provides information when Apple CarPlay cannot be started using the Wi\-Fi connection \(Wireless Carplay\).
- [VWM1406](/bulletins/10253480.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Maintenance Plans Claim Coding \(Volkswagen Care and Volkswagen Care Plus\)
- [VWM1404](/bulletins/10253478.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Carefree Maintenance Program ? VW e\-Golf Model Year 2015 and Newer
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [AVIN4PIN20240305](/bulletins/10251506.md), 2024-04-05, Service bulletin: EQUIPMENT:ELECTRICAL; UNKNOWN OR OTHER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS; STRUCTURE:BODY:DOOR. Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air suspension warning \- DTC P089200 charge handle doesn't release vehicle will not charge Temp sensor DTC P218500 Corrosion on wheelhouse cover plate P008700 \- low fuel pressure P042000: Catalyst System, Bank1 Efficiency Below
- [SM 20\-2024](/bulletins/10252091.md), 2024-04-04, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; EQUIPMENT. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- [V9123032070941\_2](/bulletins/10252030.md), 2024-04-04, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App\-Connect malfunctions, SiriusXM radio malfunctions
- [A9124872065485\_6](/bulletins/10252005.md), 2024-04-04, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. This bulletin provides information when there is interference on telephone calls that is synced with the engine's RPMs.

JSON: [/v1/bulletins/10187513](/v1/bulletins/10187513)

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