Service bulletin SB-21-11-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10187489
Published by NHTSA	2021-02-22
Manufacturer's number	SB-21-11-001
Manufacturer's date	2021-01-22
NHTSA component	EQUIPMENT; STRUCTURE

NHTSA's summary

On some Model 3 vehicles, the body joint sealant on the outer rear quarter panels are missing or were not properly applied, causing water ingress to the trunk compartment.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
TESLA MODEL 3	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2023657	2023-12-12. Accessories
2023063	2023-02-14. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-24-10-005	2024-06-20. Service bulletin. Certain Standard Range Model 3 and Model Y vehicles that received the Lithium Iron Phosphate (LFP) HV Battery Retrofit did not receive the 2nd row floor reinforcement plate, which provides additional protection for the LFP HV Battery.
OwnersD	2024-04-29. Service bulletin. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Index390	2024-04-29. Service bulletin. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Owners	2024-04-29. Service bulletin. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Index389	2024-04-29. Service bulletin. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
terminal	2024-04-08. Service bulletin. Owner's Manual.
developF	2024-04-08. Service bulletin. Owner's Manual.
develop	2024-04-08. Service bulletin. Owner's Manual
Owners documenta	2024-03-04. Service bulletin. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Owners documenta	2024-03-04. Service bulletin. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.