# Service bulletin 20NA212

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187412
- Published by NHTSA: 2021\-02\-22
- Manufacturer's number: 20NA212
- Manufacturer's date: 2020\-12\-23
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

## NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187412-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187412-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Vehicles listed

- 2017 to 2020 CADILLAC ESCALADE
- 2017 to 2020 CADILLAC ESCALADE ESV
- 2019 CHEVROLET 6500
- 2017 to 2019 CHEVROLET SILVERADO 1500
- 2017 to 2019 CHEVROLET SILVERADO 2500
- 2019 CHEVROLET SILVERADO 3500
- 2019 to 2020 CHEVROLET SILVERADO 4500
- 2020 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- 2017 to 2020 CHEVROLET SUBURBAN
- 2017 to 2020 CHEVROLET TAHOE
- 2019 CHEVROLET duplicate SILVERADO 5500
- 2017 to 2019 GMC SIERRA 1500
- 2017 to 2019 GMC SIERRA 2500
- 2019 GMC SIERRA 3500
- 2017 to 2019 GMC SIERRA DENALI
- 2017 to 2020 GMC YUKON
- 2017 to 2020 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [07\-08\-49\-020R](/bulletins/10244214.md), 2023-10-18, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- [PIT5195G](/bulletins/10213796.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is \+/\- 2 MPH at any given speed when looking straight at the needle.
- [N212354950](/bulletins/10206939.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER. Certain 2022 model year Chevrolet Silverado and GMC Sierra vehicles not equipped with front/rear park assist may have an inadvertent Service Park Assist message displayed on the Driver’s Instrument Cluster when the vehicle is started.
- [21NA247](/bulletins/10205569.md), 2021-12-27, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT. This technical bulletin provides a procedure This technical bulletin provides repair information to correct a customer concern of Unable to Set PIN to Enable Teen Driver Feature.
- [PIE0645](/bulletins/10200174.md), 2021-08-09, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; POWER TRAIN. This engineering information \(EI\) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon Lamp Illuminated on Driver Information Center \(DIC\), Transmission Not Shifting Properly and/or Slipping, DTC P0796, P2714 Set.
- [PIE0642A](/bulletins/10200170.md), 2021-08-09, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon \(SES\) lamp illuminated and/or Service Emission System Message on the Driver Information Center \(DIC\).
- [070849020M](/bulletins/10190320.md), 2021-04-16, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IPC Odometer Programming Method Quick Reference Guide
- [17\-NA\-337](/bulletins/10190318.md), 2021-04-15, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. All or Some Options May Be Missing from Driver Information Center \(DIC\) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu \(1\), the “Info Pages” are blank \(2\) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.
- [PIT5387J](/bulletins/10187175.md), 2021-02-16, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION:DISPLAY FUNCTION. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater\-Vent\-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
- [PIT5387J](/bulletins/10185724.md), 2021-01-25, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater\-Vent\-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

JSON: [/v1/bulletins/10187412](/v1/bulletins/10187412)

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