# Service bulletin T\-SB\-0002\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187278
- Published by NHTSA: 2021\-02\-16
- Manufacturer's number: T\-SB\-0002\-21
- Manufacturer's date: 2021\-01\-11
- NHTSA component: ENGINE AND ENGINE COOLING; AIR BAGS

## NHTSA's summary

TSB: Some 2016 ? 2017 model year Land Cruiser vehicles may exhibit one of the following HVAC conditions: ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent\(s\). ?Improper MODE control function. Additionally, some vehicles may store one or more of the following HVAC servo Diagnostic Trouble Codes \(DTCs\): ?B1441 ? Air Mix Damper Control Servo Motor Circuit \(Passenger Side\). ?B1442 ? Air Inlet Damper Control Servo Motor Circuit. ?B1443 ? Air Outlet Damper Control Servo Motor Circuit. ?B1445 ? Passenger Side Cool Air Bypass Damper Control. ?B1446 ? Air Mix Damper Control Servo Motor Circuit \(Driver Side\). ?B1447 ? Rear Air Mix Damper Control Servo Motor Circuit \(Driver Side\). ?B1448 ? Passenger Side Face Servo Motor Circuit. ?B1449 ? Rear Air Outlet Damper Control Servo Motor Circuit. ?B1457 ? Driver Side Air Outlet Damper Control Servo Motor Circuit. ?B1458 ? Passenger Side Air Outlet Damper Control Servo Motor Circuit. ?B1486 ? Driver Side Air Outlet Damper Control Servo Motor Circuit. ?B1488 ? Rear Air Mix Damper Control Servo Motor Circuit \(Front Passenger\). Follow the procedures in this bulletin to address these conditions.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10187278-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10187278-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Engine

## Trouble codes named

B1441, B1442, B1443, B1445, B1446, B1447, B1448, B1449, B1457, B1458, B1486, B1488

## Vehicles listed

- 2016 to 2017 TOYOTA LAND CRUISER

## Recalls for the same vehicles and component

- [18V887000](/recalls/nhtsa/18V887000.md), 2018-12-13: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:FRONT
- [17V548000](/recalls/nhtsa/17V548000.md), 2017-08-31: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL

## Other bulletins for the same vehicles and component

- [T\-SB\-0103\-20 Rev1](/bulletins/11005119.md), 2024-07-23, Service bulletin: ENGINE. This Service Bulletin provides updated non\-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
- [T\-SB\-0103\-20 Rev1](/bulletins/11005061.md), 2024-07-23, Service bulletin: ENGINE. This Service Bulletin provides updated non\-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
- [T\-PANT\-2024\-004\-](/bulletins/10253223.md), 2024-04-15, Service bulletin: ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care \(TCMC\) website.
- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [Dealer Message](/bulletins/10241390.md), 2023-08-28, Service bulletin: AIR BAGS. DD: Toyota has worked with Carma Project, Inc. on a tagging program for Takata recalls in certain ?Zone A? areas in an effort to increase completions in higher risk locations. Carma uses license plate reading technology to determine if a vehicle may have an open recall. When a vehicle with an open recall is found, Carma drivers print out and place a tag on the vehicle they encounter advising the driver of the recall and the need to get the vehicle repaired. Carma recently changed its tagging platform, enabling it to offer expanded tagging through Carma ?affiliates? in more locations in the U.S.
- [23TE05](/bulletins/10235218.md), 2023-05-01, Service bulletin: SERVICE BRAKES, HYDRAULIC; AIR BAGS. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2015\-2020 model year \(MY\) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- [T\-SB\-0094\-21 Rev](/bulletins/10227898.md), 2022-12-19, Service bulletin: AIR BAGS. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- [Toyota Safety Re](/bulletins/10190460.md), 2021-04-19, Service bulletin: AIR BAGS. Toyota Safety Recall and Service Campaign \- Technician Certification Requirements
- [T\-TT\-0628\-20](/bulletins/10183281.md), 2020-11-30, Service bulletin: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. TT: HVAC drain tube is found to be blocked/clogged.
- [T\-SB\-0103\-20](/bulletins/10183188.md), 2020-11-30, Service bulletin: ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP; EQUIPMENT. TSB: This Service Bulletin provides updated non\-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.

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